New to selling on eBay

Meryam 。

exactly as instructed by the platform. I received the official email: Welcome! Youre almost ready to sell! We’re confirming your account is ready to receive payouts. 3. 9:41 AM PDT (Just 3 minutes later): I received an automated security email stating: Your activity on eBay has been temporarily restricted... We’ll ask a few questions to verify your account. 4. 9:52 AM PDT (11 minutes later): The backend API sync completed successfully. Payoneer fully verified my identity and data. I received an official。

and this is my first and only account. Full Chronological Timeline of Events (All on August 24th， I opened a support ticket simply to initiate that promised verification process. However， the Seller Hub banner still displays a restriction due to the regular agents locking the ticket. I have already escalated this clear manual error and system sync conflict to the Executive Resolutions Team ( jiannone@ebay.com jsweetnam@ebay.com ) and am currently waiting for their 3-5 business days review. My Questions to the Community Experts: 1. Has anyone else experienced this exact 10-minute conflict loop where the automated security bot blocks the account right before Payoneers API sends the successful verification signal? 2. Since my Issue Resolution Center says All Clear in Good Standing but support tickets say Permanent Restriction， after 18 hours， create， and a 100% verified Payoneer link. Two more agents (Anup N. and Aashish B.) blindly copy-pasted the exact same identical Decision is final templates， offering zero explanation and zero opportunity for appeal. I appealed again in writing， despite it being my very first contact with eBay support. Current Technical Contradictions on My Account: - My Issue Resolution Center currently states: All clear， and no verification took place. Instead， no one from eBay ever asked me a single question。

explaining that I have zero transactions， no open issues! Your listings are visible to buyers and your account is in good standing. - I am fully able to access， As we mentioned previously， 2026): 1. 8:45 AM PDT: I added a valid debit/credit card to my new account. It was verified and successfully linked immediately. 2. 9:38 AM PDT: I initiated the seller onboarding process by drafting an unbranded screen protector listing to connect my Payoneer account， is this a known data-sync lag/cache error on fresh international accounts? 3. How long does the Executive Resolutions Team usually take to manually override such obvious front-line agent macro errors? Thank you for your time and guidance. Best regards， explicit confirmation email from eBay stating: Payoneer has verified your information. You can continue listing and selling on eBay. Nothing else is needed from you. The Customer Support Failure: Since the 9:41 AM automated email explicitly stated that eBay would contact me to ask a few questions to verify my account before restoring access， Brand New Account temporary Restricted Right After 100% Successful Payoneer Verification Hello eBay Community。

and save Business Policies without any block. - Yet， completely ignoring my 9:52 AM Payoneer clearance email. One agent even claimed， I am writing to seek advice regarding a bizarre and highly contradictory situation with my brand-new seller account (Username: maryamzah_26). I believe my account has fallen victim to an automated onboarding system glitch and severe customer service oversight. I have never used eBay before this。

a representative (Tirupathi Raju S.) sent me a harsh generic macro-template stating my suspension is permanent due to a pattern of activities presenting a risk， zero active listings，。